PRICES & FAQ (DO NOT USE) - paketnagranici

Our Prices

Package type	Price	Storage period
Paket S up to 50 cm (length + width)	2.50 Euro	30 days
Paket M up to 99 cm (length + width)	3.50 Euro	30 days
Paket L up to 199 cm (length + width) or over 20 kg	5.00 Euro	30 days
Nesortirana roba over 199 cm (length + width) or over 20 kg	8.00 Euro	15 days
P1 Euro-Pallet* or over 300 cm or over 40 kg up to max. 1000 kg	25.00 Euro	15 days
P1 Euro-Pallet* or over 400 cm or over 40 kg up to max. 1000 kg	35.00 Euro	15 days
Cardboard disposal	Free
Pallet disposal	Free
Double pallet disposal	Free

You should clarify in advance whether the retailer agrees to a refund.
If this is the case, you will need a proper invoice from the supplier with VAT shown.
An export certificate must then be completed.
The form is available in our store
The completed export certificate must be stamped by customs.
The goods must then be cleared through customs.
The stamped export certificate must be returned to the supplier.
The supplier will then credit or refund the VAT.

As we also have to process advertising mail, there is a charge. This will be charged by the Paket Shop.
If you do not wish to receive advertising mail, we recommend that you inform the sender.

In Bosnia and Hercegovina, a free trade limit of 600 BAM per person per day applies.
If the invoice amount is higher, customs duty and VAT are charged.

In many cases, Croatia suppliers offer low-cost or even free shipping of pallets/forwarding goods within Croatia. The price for storing one pallet can be seen on our website.
With paketnagranici you have a Croatian delivery address and can therefore save considerable transportation costs.
The delivered goods must then be collected from us the delivered paket shop.

We will store your consignments at the specified price (see price list) and without any additional charges until the borders can be crossed again without restrictions
The storage fee is normally charged for 30 days, after which an additional fee of one euro per calendar day (€1/per day) is charged per consignment
Uncollected or forgotten parcels become the property of paketnagranici after a storage period of 90 days (equivalent to 3 months) and will be disposed of by us

Yes, with a power of attorney. You can either obtain the form from us in the store or create it online.
The authorized person must always present their own ID document for collection.

As soon as the shipments have been processed, you will receive an e-mail and SMS informing you that your shipment is ready for collection.
Please do not collect your parcel until you have received the e-mail.
Many suppliers will provide you with a tracking number, which you can use to check the current status of your shipment, see also the corresponding links on our homepage
Incorrectly or incompletely addressed. consignments are temporarily stored on the “Lost & Found” shelf.

When you registered, you received a customer number.
This is valid forever or until revoked.
Please use our contact form or send an e-mail to revoke / request deletion / change data.